Having recently been awarded the matrix Standard accreditation at Cidori, we thought we’d take a closer look at one of our team playing a pivotal role in giving high quality advice – Andrea Duffin – one of our Information & Guidance (IAG) Officers.

  • What is their role?
  • What does a typical day look like?
  • What are the challenges and rewards?

“There is a great sense of achievement in supporting candidates from initial point of contact to achieving their qualifications and landing a job. Being part of that journey and making a difference to someone’s life and future prospects is very satisfying…something I never find boring!”

Find out more about Andrea’s day: Day in the Life IAG Officer

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