Top UK High Street Retailer
Continuous Improvement Programme
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75% reduction shift handover time
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£7K time savings first few weeks
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£150k pa cost savings
APPROACH & OVERVIEW
Cidori – Barnet Southgate College helped a market leading high street retailer to address major operational issues with their hand held scanners – vital to asset management & picker-operative efficiency and causing avoidable and expensive downtime. With full management buy-in, a shop floor led continuous improvement programme was designed. Delivered by Barnet Southgate College the aim was to better maintain, access and charge scanners at shift handover and eliminate wasteful processes.
KEY FEATURES
- Carefully planned robust schedule of learning to flex with operational requirements
- Creation of high quality content/support materials reflecting an understanding of day to day processes and terminology
- Partnership approach demonstrating flexibility & accommodating dynamic nature of client depot operations
- Associated business projects supporting higher level initiatives or becoming standalone areas of improvement
CHALLENGES
- Lost/damaged scanners & uncharged batteries
- Time wasted sourcing ‘good to go’ kit
- Shift handover time too long
- Finger scanner roll-out held back
OUTCOMES
- Overall cost saving so far of £150,875 per annum
- Reduction in downtime & battery changes on shift
- Shift handover time down from 60 to less than 15 minutes
- Rollout of finger scanners enabled
““Your project was worth the investment. In the first few weeks it managed to pay back just over £7,000 in time saved! It is undisputedly a huge success because of your constant drive during and after. You should be incredibly proud of it and yourselves. Huge thanks and well done!”
Senior Continuous Improvement Manager